Call Center Software

asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features. First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your... Platforms: Windows

PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use. Platforms: Windows, Mac, *nix, PHP, BSD Solaris

asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features.First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,... Platforms: PHP

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive... Platforms: Windows

PHP Call Center is a web-based application used to keep track of a company's incoming phone calls.It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use. Platforms: PHP

IMI Conferences taraf?ndan hayata gecirilen Radyo Call Center 7/24 kesintisiz yay?nla cagr? merkezi cal?sanlar?na yeni bir alternatif bir iletisim platformu sunuyor. Turkiye'nin ilk ve tek cagr? merkezi radyosu, sektorel gelismeler, duyurular, etkinlik haberleri, sektor yoneticileri ve... Platforms: iOS

One Night @ the Call Center or ON@CC is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working in Connexions call center in Gurgaon, Haryana. It takes place during the span of one night, in which all of the leading... Platforms: Windows Phone

One Night @ the Call Center is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working in Connexions call center in Gurgaon, Haryana. The story takes a dramatic and decisive turn through a literal deus ex machina, when... Platforms: Windows Phone

PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware PBX / PABX. It allows Small Business to quickly and affordably implement a Skype IP PBX / PABX system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call... Platforms: Windows

Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets.Administrators resolve trouble tickets, special administrators can be assigned to only... Platforms: PHP

Product Verification and Tracking System is a verification software which checks the products via PCs, smartphones and call center. Requirements: Windows Phone 8.1, Windows Phone 8 Platforms: Windows Phone

Free Call Display software: shows caller is identity on your computer Platforms: Windows

Clear Focus Call Centre is completely free call centre software for SMEls. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution. Product Features: Multi-User System l Setup as many individual users as you like, each... Platforms: Windows

Our Personal Finance Center software helps you manage checkbook register entries, view and itemize expenses, plus gives you an automatic credit report score based upon your entries. Find out where you spend your money most. Free online download. Platforms: Windows

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology. Platforms: Windows

Erlang Calculator is a tabbed calculator that includes Erlang B, Extended Erlang B and Erlang C traffic calculators for dimensioning telecommunications trunk groups, calculating Voice over IP bandwidth and estimating staffing requirements of a call center. Erlang B is a formula for blocking no... Platforms: Windows

With the growing interest in Home Theater PC (HTPC), Media Center software, and Consumer Electronic (Mpg1-4/Network/USB DVD players, networked digital home entertainment expander, portable multimedia device), the time is right to have a common metadata file for content and particularly for... Platforms: Not Applicable

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and... Platforms: Windows

The Genalyze log analyzer, a simple yet highly extensible framework for parsing log files, was designed for parsing T-Server log files generated by Genesys contact center software platform, yet is generic and easy enough to adapt for other log formats. Platforms: Windows, Mac, Linux